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Craftershost.com (“we,” “us,” or “our”) is a service operated by Digital Webemy Agency SRL (Company Identification Number 45069354), registered in EU. We are committed to protecting your privacy and handling your data in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and all other applicable laws.
We collect the following categories of personal information:
Identifiers: Name, email address, phone number, mailing address, company name, account information.
Payment Information: Payment card details, billing address (processed securely via third-party providers).
Technical Data: IP address, browser type, device information, operating system, and usage data (collected via cookies and analytics).
Website Content: Information submitted via forms (e.g., contact, support, consultation), and website content you upload or manage through our services.
Other: Any information you voluntarily provide to us.cvws22
Craftershost.com provides website hosting, maintenance, and related digital services. In some cases, we act as a data controller (for our own business operations and client management). When hosting or managing client websites, we may also act as a data processor, handling personal data strictly under our clients’ instructions and only for the purposes of delivering the contracted services.
Directly from you (when you fill out forms, register, purchase services, or contact us)
Automatically via cookies, analytics, and similar technologies
From third-party sources (e.g., payment processors, partners)
We use your information to:
Provide, operate, and maintain our website and services
Process orders, payments, and deliver purchased services
Communicate with you about your account, support requests, updates, and marketing (with your consent)
Improve our website, services, and user experience
Comply with legal and regulatory obligations
We use cookies and similar technologies to:
Remember your preferences and login details
Analyze website usage and performance (e.g., Google Analytics)
Support marketing and advertising efforts
You can control cookies through your browser settings. See our [Cookie Policy] for details.
We may share your information with:
Service Providers: Payment processors, hosting providers, analytics services, email and communication platforms, and other partners who help us deliver our services.
Legal Requirements: Authorities or regulators if required by law or to protect our rights and users’ safety.
Business Transfers: In case of a merger, acquisition, or sale, your information may be transferred as part of the transaction.
We do not sell your personal information.
We retain your personal data only as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements. You may request deletion of your data at any time (see User Rights below).
We maintain high security standards to protect your personal data. Our infrastructure and servers are secured with industry best practices, including restricted access, regular backups, and continuous monitoring. Only authorized technical personnel can access sensitive systems and backups.
All client data is stored on servers located within the European Union, unless otherwise specified. We ensure that your data remains your property and is not accessed or used for any purpose other than service delivery.
To provide certain services, we may engage trusted third-party providers (subprocessors) who process data on our behalf. All subprocessors are contractually bound to adhere to strict confidentiality and data protection standards. If data must be transferred outside the EU/EEA, we implement appropriate safeguards, such as contractual clauses, to ensure your data remains protected.
We may use analytics tools (such as heatmaps or statistical software) to better understand how users interact with our website. This helps us improve our services and user experience. Any such analysis is conducted in compliance with privacy laws and does not identify individual users unless you have given explicit consent.
If you are located outside the country where our servers are hosted, your information may be transferred to, stored, and processed in that country. We take steps to ensure your data is protected and handled in accordance with this Privacy Policy and applicable law.
We collect payment and billing information when you purchase our services. Payment transactions are processed securely via third-party payment processors (such as Stripe or PayPal), and we do not store your full payment card details on our servers. We retain transaction records as required for accounting, legal, and customer service purposes.
For EU/EEA Residents (GDPR):
Right to lodge a complaint with a supervisory authority
For California Residents (CCPA/CPRA):
Right to non-discrimination for exercising your rights
To exercise your rights, please contact us at [insert contact email]. We will respond to verifiable requests within the timeframe required by law.
Craftershost.com does not sell your personal information.
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
For questions about this Privacy Policy or your data rights, please contact us at:
Email:info@craftershost.com
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© 2025 CrafterHost. Operated by Digital Webemy Agency SRL, Registration No. 45069354. All rights reserved.
